At NH Media Design (“we”, “us”, or “our”) we take data protection and information security very serious. The effective management of all personal data, including security and confidentiality, is the heart of our business and naturally underpins our practices and processes.
This Policy applies to you, the User of our Services and Us the provider of the Services and governs the processing of your personal data in context of our Services and business.
This Policy was last updated on the 04 January 2021.
Who We Are
We are NH Media Design Nina Huber of Fritz-Huxel-Str. 7, Aspisheim, 55459, Germany. If you have any questions about your personal information, or how we use it, you can contact us via email at firstname.lastname@example.org.
We are the data “controller”, which means we are responsible for deciding how and why your personal information is used. We’re also responsible for making sure it is kept safe, secure and handled legally.
What Is Personal Data?
Personal data refers to any information relating to an identified or identifiable natural person (“Personal Data”).
If you live in the European Economic Area, Regulation (EU) 2016/679 (General Data Protection Regulation) is the European Regulation and in Germany, it is the “Datenschutz-Grundverordnung (DSGVO)”.
The Supervisory Authority
The State Commissioner for Data Protection and Freedom of Information (LfDI) of Rhineland-Palatinate in Germany is the for us relevant authority in matters of data protection. You have the right to make a complaint at any time to the LfDI (www.datenschutz.rlp.de). We would, however, appreciate the chance to deal with your concerns before you approach the LfDI, so please contact us in the first instance.
It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
Automated decision-making and profiling (Art.22 DSGVO)
We do not use automation for decision-making and profiling.
Processing of special categories of data (Art. 9 para. 1 DSGVO)
No special categories data is processed.
Children Data (Art.8 DSGVO)
Our website is not intended for children and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us and we take the necessary steps to remove that information from our server.
What Personal Data do we collect?
We may collect personal information from you in the course of our business, your use of our Services or when you purchase one of our digital solutions.
In general the personal data we collect is limited to the following:
Basic information, such as your name (including name prefix or title), the company you work for, your title or position;
Contact information, such as your postal address, email address and phone number(s);
Financial information, such as payment-related information;
Technical information, such as information from your visits to our website or applications or in relation to materials and communications we send to you electronically;
Information you provide to us, such as when you contact us; and
Any other information relating to you which you may provide to us;
Data collected is linked and if we have already collected some of your data, we will only ask you for the remaining data that is necessary to carry out the service contracted for.
How do we obtain personal data?
We collect personal data from you as part of our business and about you and others as necessary in the course of providing our services.
We collect personal data using technology tools and services, including our website and services and email communications sent to us.
We gather information about you when you provide it to us, or interact with us directly.
What are the purposes for processing?
-Provision of the online offer, its contents and the website functions.
·Provision of contractual services, our services and customer care.
·Answering contact enquiries and communication with our users and customers.
·Marketing, advertising and market research.
What are the relevant legal basis for processing your data?
The following informs you about the legal basis of us processing your data and unless the legal basis is not specifically mentioned, the following applies:
Consent – This is where we have asked you to provide explicit permission to process your data for a particular purpose. (Art. 6 Para. 1 lit. a and Art. 7 DSGVO)
Contract – This is where we process your information to fulfil a contractual arrangement we have made with you. (Art. 6 Para. 1 lit. b DSGVO)
Answering your business enquiries – This is where we process your information to reply to your messages, e-mails, posts, calls, etc. (Art. 6 Para. 1 lit. b DSGVO)
Legitimate Interests – This is where we rely on our interests as a reason for processing, generally this is to provide you with the best products and service in the most secure and appropriate way. Of course, before relying on any of those legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.(Art. 6 Para. 1 lit. f DSGVO).
Legal Obligation – This is where we have a statutory or other legal obligation to process the information, such as for the investigation of crime. (Art. 6 Para. 1 lit. b DSGVO)
Vital interests – This is where we process your information for communications about security, privacy and performance improvements of our services. Or for establishing, exercising or defending our legal rights. (Art. 6 para. 1 lit. d DSGVO)
Data retention (Art. 17 and 18 DSGVO)
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, the data processed by us will be deleted or restricted in their processing. If the data is not deleted because they are required for other and legally permissible purposes, their processing is restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.
When do we disclose your Personal Data?
We may share your information with organisations that help us provide the services described in this policy and who may process such data on our behalf and in accordance with this policy, to support this website and our services. This will only be done in accordance with the above mentioned legal basis.
Also, if you have consented to it, or where we have a legal obligation to do so or on the basis of our legitimate interests (e.g. when using hosting providers, tax, business and professional advisors, customer care, accounting, billing and similar services that allow us to perform our contractual obligations, administrative tasks and duties efficiently and effectively).
We may also disclose information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.
How do we protect your Personal Data?
The data we collect from you may be stored, with appropriate technical and organisational security measures applied to it, on our server in Germany. In all cases, we follow generally high data protection standards and advanced security measures to protect the personal data submitted to us, both during transmission and once we receive it.
In more detail, we are using state of the art technical, and physical safeguards and operate a firm system of policies, confidentiality agreements, digital safeguards and procedures to ensure the highest level of administrative protection.
International transfers (Art. 44 ff. DSGVO)
Our main operations are based in Germany and your personal information is generally processed, stored and used within in Germany and other countries in the European Economic Area (EEA).
In some instances, your personal data may be processed outside the European Economic Area. If and when this is the case we take steps to ensure there is an appropriate level of security so your personal information is protected in the same way as if it was being used within Germany and the EEA.
Where we need to transfer your data outside Germany or the EEA we will use by the European Commission approved Standard contractual clauses in all contracts concerning the transfer of personal data to third countries. As well as transfer personal data only to a non-EEA country with privacy laws that give the same protection as Germany and the EEA.
You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them. There is more information on the State Commissioner for Data Protection and Freedom of Information’s website (www.datenschutz.rlp.de).
- information about the processing of your personal data;
- obtain access to the personal data held about you;
- ask for incorrect, inaccurate or incomplete personal data to be corrected;
- request that personal data be erased when it’s no longer needed or if processing it is unlawful;
- object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation;
- request the restriction of the processing of your personal data in specific cases;
- receive your personal data in a machine-readable format and send it to another controller; and
- request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers;
Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time through our contact form.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do however also have the right to lodge a complaint directly with the LfDI, their contact details can be found on their website (www.datenschutz.rlp.de).
Online presences in social media
We maintain online presences on the basis of our legitimate interests. We maintain online presences within social networks and platforms in order to communicate with customers, interested parties and users who are active there. Unless otherwise stated in this policy, we process the data of users if they communicate with us within the social networks and platforms, e.g. write articles on our online presences or send us messages.
Economic Analyses and Market Research
In order to run our business economically, to identify market trends, customer and user wishes, we analyse the data available to us on business transactions, contracts, enquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata, whereby the persons concerned include customers, interested parties, business partners, visitors and users of the online offer.
This analyses is carried out for the purposes of business management evaluations, marketing and market research. The analyses serve us to increase user-friendliness, to optimise our offer and business efficiency and are not disclosed externally, unless they are anonymous analyses with summarised values.
Hosting and Content Delivery Networks (CDN)
This website is hosted by an external service provider (Namecheap, Inc of 4600 East Washington Street, Suite 305, Phoenix, AZ 85034, USA). The personal data collected on this website is stored on Namecheap’s servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact data, names, website accesses and other data generated via a website.
Namecheap is used for the purpose of fulfilling the contract with our potential and existing visitors and users (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO).
Namecheap will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.
What are Cookies?
“Cookies” are small files that are stored on the user’s computer. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after his visit within an online offer.
Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online offer and closes his browser. In such a cookie, for example, the contents of a shopping basket in an online shop or a login status can be stored.
Cookies are described as “permanent” or “persistent” if they remain stored even after the browser is closed. For example, the login status can be saved if the user visits it after several days. Similarly, the interests of the users can be stored in such a cookie, which are used for coverage measurement or marketing purposes.
Third party cookies” are cookies from providers other than the person responsible for operating the online service (otherwise, if it is only their cookies, it is referred to as “first party cookies”).
Furthermore, the storage of cookies can be influenced by deactivating them in your browser settings. Please note that in this case not all functions of this online offer can be used.
Collection of access data and log files
On the basis of our legitimate interests within the meaning of Article 6 paragraph 1 letter f. DSGVO, we collect data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the website previously visited), IP address and the requesting provider.
For security reasons (e.g. to clarify acts of abuse or fraud), log file information is stored for a maximum of seven days and then deleted. Data whose further storage is required for evidential purposes are excluded from deletion until the respective incident has been finally clarified.
Social Media Widgets
Below are the cookies that require prior consent from users to be installed:
Cookie (Google Analytics): _gat; _ga; _gid;
Google will use this information on our behalf in order to evaluate the use of our website by users, to compile reports on the activities within this website and to provide us with further services associated with the use of this website and the internet. In doing so, pseudonymous user profiles of the users can be created from the processed data.
We only use Google Analytics with activated IP anonymisation. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The IP address transmitted by the user’s browser will not be merged with other Google data. Users can prevent the storage of cookies by adjusting their browser software accordingly; users can also prevent the collection of data generated by the cookie and relating to their use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
You can find further information on data use by Google, setting and objection options on the websites of Google: https://policies.google.com/technologies/partner-sites (“Data use by Google when you use the websites or apps of our partners”), https://policies.google.com/technologies/ads (“Data use for advertising purposes”), https://adssettings.google.com/authenticated (“Manage information that Google uses to show you advertising”).
Facebook, Custom Audiences and Facebook Marketing Services
Within our online offer, the so-called “Facebook Pixel” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), is used due to our legitimate interests in the analysis, optimization and economic operation of our online offer and for these purposes.
With the help of the Facebook pixel, it is possible for Facebook, on the one hand, to determine the visitors to our online offer as a target group for the display of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. With the help of the Facebook pixel, we can also track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).
The processing of data by Facebook takes place within the framework of Facebook’s data usage policy. Accordingly, general information on the display of Facebook ads, in Facebook’s data usage policy: https://www.facebook.com/policy.php. Specific information and details about the Facebook Pixel and how it works can be found in Facebook’s help section: https://www.facebook.com/business/help/651294705016616 .
You can object to the collection by the Facebook Pixel and use of your data to display Facebook Ads. To adjust which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads . The settings are made in a platform-independent manner, i.e. they are applied to all devices, such as desktop computers or mobile devices.
Queries and Complaints
Any comments or queries on this policy should be directed to us using the following contact details.
NH Media Design
Fritz-Huxel-Str. 7, Aspisheim, 55459, Germany